Terms and conditions

1. Legal Status

These terms and conditions ("Agreement") are made between RioAce Casino (the "Operator" or "we"/"us") and you, the player (the "Player" or "you"). By accessing our website or mobile application (collectively referred to as "Website"), creating an account, and/or playing on our Website, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. License and Jurisdiction

We operate under a license issued by the Curaçao Gaming Control Board (OGL/2023/109/0075). Our licensed jurisdiction is Curaçao.

3. Minimum Age Requirement

The Player must be at least 18 years old to play on our Website, or such other minimum age as may be applicable in the Player's jurisdiction.

4. Registration and Account Details

To register an account with us, you will provide accurate information about yourself, which we may verify from time to time. You are solely responsible for maintaining the confidentiality of your login credentials.

5. Gameplay Rules

These terms apply to all games available on our Website unless otherwise stated by us in a specific game description or promotion rules. We reserve the right to modify these terms at any time and without notice.

6. Deposits, Withdrawals, and Fees

You must make deposits using methods accepted by us, such as Visa/MasterCard/Skrill/Crypto currencies (the "Deposit Method"). You can withdraw funds via bank transfer/Skrill/Crypto currency or other services we may offer from time to time.

7. Bonuses and Promotions

• All bonuses offered on our Website are subject to the bonus terms listed in their promotional description.
• The Operator reserves the right to modify, remove, replace, cancel, suspend, postpone, terminate (temporarily or permanently) any promotion at its sole discretion without prior notice.

8. VIP and Loyalty Program

The VIP program is a tiered system offering different levels of rewards, benefits, and exclusive offers based on points earned by the Player. The Operator reserves the right to adjust point values, tier requirements, or offer limitations without prior notice.

9. Security and Fair Play

• Our Website uses 256-bit SSL encryption (Cloudflare) for secure data transfer.
• All games available on our Website are fair and independently audited by certified third-party agencies to ensure their randomness and fairness.

10. Responsible Gaming

We encourage responsible gaming practices among our Players, including deposit limits, session reminders, self-exclusion from six months up to five years, or permanently at the Player's request.

11. Changes to Terms

• These terms may be amended by us without prior notice.
• We reserve the right to cancel any account and withhold winnings if we believe a Player has not complied with these terms.

12. Termination

These terms will terminate immediately upon expiration or cancellation of our license, whichever is earlier.

13. Governing Law

By accessing and using our Website, you agree that all matters related to this Agreement shall be governed by the laws of Curaçao and submitted to jurisdiction in Curaçao.

14. Waiver

Failure or delay by us in exercising any right under these terms does not constitute a waiver or estoppel against such rights.

Acceptance

By registering an account with us, creating a new game session, accessing our Website, participating in promotions, and/or using the services provided on our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.